Help Center & Support
Find answers to common questions about P2P escrow trading, KYC verification, and settlement.
How does Escrowr protect my trade?
Escrowr holds USDT in an on-chain TRC20 Escrow Vault before the trade begins. Once the seller confirms INR receipt, USDT is automatically released to the buyer.
What is the initial daily limit for new users?
All new KYC-verified accounts receive an initial daily limit of 10,000 USDT. Higher limits up to ₹25L/day can be unlocked by applying for Tier 3 verification.
How long does auto-KYC verification take?
After submitting your PAN, Aadhaar, and WebRTC liveness selfie on signup, your account is automatically verified within 1 hour. Administrators can also approve accounts instantly.
What happens if a buyer doesn't pay or seller disappears?
Either party can open a dispute. Escrow funds remain frozen in the TRC20 vault while our compliance team inspects UTR bank payment proofs and releases funds to the rightful owner.